Below is a selection of information to help you use Binarystuff.com. What ever your question or problem, we aim to help! Customer support is a priority to use, if you are happy then we are happy! We know that happy customers tell others and that helps our business grow.

Download Failure
We use cookies to track your download after payment. If you have these blocked then it may be difficult to make the redirection to the download page. You will need to contact the seller and provide proof of payment. This will either be the Paypal ® confirmation email or the card system confirmation email. Also state the name of product. Do not just email the seller with a statement like, "I didn't get my download" as this is not going to help. The seller will then provide you with a download page or email the file directly to you. Before contacting the seller also check your email as we send you a link to the download page. You may also want to try the auto back up system. Just enter the order number in to the forum below and the system will try and find your download.

How to buy a product
Once you have decided on a product you would like to purchase simply click on the buy now button of your choice. We offer 2 options. You can buy with Paypal ® or with our C.O.M.O.D.O ™ card system. Both are safe and secure and both can use most major credit cards. This choice is really down to personal preference. After you have completed the payment you are directed to the download page. You can then save the product to your computer.

Download information
Below is a list of common file types and information to help you get the most from them. We ask for sellers to include the file formats in their descriptions. If a description doesn't include a format please contact the seller for the information and request that they add one to their listing.

.pdf	Printable document format, you can download a free viewer from www.adobe.com
.zip	A compressed archive of files. Most computers come with utilities to uncompress the data. If not then you can get free tools from www.download.com
.wmv	A Microsoft Windows ™ movie format. Any Windows PC will have Media Player which will play the file. If you have a Mac then you can get Media Player from www.microsoft.com. If you have a LINUX machine you can use the application mplayer.
.mpg	A movie file format that will work with almost all computer formats. If your download doesn't play by default then look for a more up to date player at www.download.com
.mov	An Apple Computers ™ movie file format. Will play on most computer platforms. If you need a free player then visit www.apple.com for more information
.doc	A Microsoft Windows ™ document file. For information on viewing these files on non Microsoft ™ computers please visit www.microsoft.com
.txt	An ASCII text file. These are the most simplest of document formats and can be read on almost all computer platforms.
.wma	A Microsoft Windows ™ compressed audio file. For more information on playing these files on non Microsoft ™ computers please visit www.microsoft.com
.mp3	An audio file that will play on almost all computer platforms. If you need a player then visit www.download.com
.tar	An uncompressed archive file. This is usually found on LINUX and UNIX platforms but can be handled by PCs and Macs with free tools which you can get from www.download.com
.gz	A compressed file. This is usually found on LINUX and UNIX platforms and is often used in combination with tar. You may see files called tar.gz or .tgz. You can uncompress .gz file with free tools from www.download.com
.gif	An image file format that can be displayed by most computer platforms.
.jpg	An image file format that can be displayed by most computer platforms.
.bmp	An image file format that can be displayed by most computer platforms.
.png	An image file format that can be displayed by most computer platforms.
.exe	An executable file. You will need to ensure the .exe file is designed for your computer platform. An .exe file for Microsoft Windows ™ will not run on a Mac/Linux machine and vice versa.